Privacy Policy
This Privacy Policy explains how Vaelash AI collects, uses, stores, and shares information when you visit this website, submit a Fire ITM Fit Review form, communicate with us, or interact with website tools and service providers.
1. Information we collect
We may collect information you provide directly, including your name, company, business email, phone number, website, service area, form responses, booking details, operational context, communication preferences, and other information you choose to provide in an inquiry.
2. Information collected automatically
Our website host, security services, and embedded third-party tools may automatically receive technical information such as IP address, device and browser type, referring page, pages requested, timestamps, and similar diagnostic or security data. The current website package does not include standalone advertising-tracking scripts. The embedded LeadConnector/HighLevel form and other service providers may use cookies, local storage, or similar technologies under their own policies.
3. How we use information
We use information to respond to inquiries, evaluate service fit, schedule and conduct Fit Reviews, communicate about requested services, configure approved workflows, provide support, maintain business and security records, prevent misuse, comply with legal obligations, and improve our website and service processes.
4. Communications and SMS consent
If you provide a phone number and opt in where consent is presented, Vaelash may send messages related to your inquiry, scheduling, appointment reminders, service updates, or support. Marketing text consent is not required as a condition of purchasing services. You may reply STOP to opt out of SMS messages and HELP for help. Additional details are in our SMS Terms.
5. Cookies and embedded services
Vaelash may use essential cookies or similar technologies required by the website, hosting environment, security tools, forms, scheduling tools, or other embedded services. Where third-party tools are used, those providers may process information according to their own privacy terms. Vaelash does not use this site package to sell personal information or to run third-party advertising pixels.
6. How information is shared
We do not sell personal information. Mobile opt-in information and SMS consent records are not shared with third parties or affiliates for their own marketing or promotional purposes. We may share information with service providers that help us operate the website or deliver requested business functions, such as hosting, CRM, forms, scheduling, communications, email, automation, security, and professional advisers. We may also disclose information when required by law, to protect rights or security, or in connection with a legitimate business transfer.
7. Data retention
We retain information for as long as reasonably necessary to handle the inquiry or business relationship, provide services, maintain required business records, resolve disputes, enforce agreements, meet legal or compliance obligations, and protect security. Retention periods may vary by record type and applicable requirements.
8. Data security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No website, electronic transmission, or storage system can be guaranteed to be completely secure.
9. Your choices and rights
You may ask to access, correct, or delete information you provided, subject to applicable law and legitimate record-retention requirements. Depending on where you live, additional privacy rights may apply. You may unsubscribe from marketing email using the unsubscribe method provided in the message and opt out of SMS by replying STOP.
10. International processing
Vaelash serves businesses across jurisdictions and may use service providers that process information in countries different from your own. Where applicable, information may therefore be transferred or processed internationally subject to the provider’s safeguards and applicable law.
11. Children
This website is intended for business users and is not directed to children. Vaelash does not knowingly seek personal information from children through this website.
12. Third-party links and services
The website may link to or embed services operated by third parties, including LeadConnector/HighLevel. Vaelash is not responsible for the privacy practices of third-party websites or services, and you should review their applicable notices when using them.
13. Changes to this Privacy Policy
We may update this Privacy Policy when our website, service providers, or legal requirements change. The version posted on this page is the current website policy.
14. Contact
For privacy questions or requests, contact Vaelash AI at viking@vaelash.com.